We understand that circumstances may change.

  1. Eligibility for Cancellation

    • Orders can be cancelled within 24 hours of purchase without penalty.

    • Once the product is shipped, cancellation requests cannot be accepted.

  2. Non-Cancellable Orders

    • Customized jewelry

    • Engraved pieces

    • "Made to Order" items

  3. Refund for Cancelled Orders

    • Refunds will be processed within 7 business days after cancellation confirmation.